Contact & support

When you need help, the fastest answer usually comes from the right support path.

Use this page to find the right kind of support for general questions, claims, roadside assistance, or dealer-related needs.

General customer support

Use general support for questions about coverage basics, contract questions, transfer support, cancellation basics, and what to do next when you are not sure where to start.

Claims questions

Use the claims path when a repair facility has diagnosed a problem or needs authorization before major repair work.

Roadside assistance

Use roadside assistance when the vehicle is not drivable and you need help getting it to a repair facility.

Dealer support

Use dealer support for dealership questions involving coverage presentation, eligibility process, procedures, and support needs.

When human review matters

  • Claim denials or partial denials
  • Exact cancellation calculations
  • Exact transfer handling
  • State-specific questions
  • Unusual vehicle-use or modification scenarios

Safest next step

When an issue requires exact contract review or case-specific handling, use the appropriate support path and review the contract details directly.

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