Last updated: September 29, 2026
Information we collect
When you request a quote or contact us, we may collect information you provide, such as your name, email address, phone number, ZIP code, vehicle identification number (VIN), vehicle mileage, and details about your vehicle or request. You may choose whether to provide optional information. We also receive information when you communicate with us or interact with our website.
Our website and service providers may collect technical and usage information, such as IP address, browser and device details, pages visited, referral information, and approximate location derived from your IP address. Some pages use Google Analytics to understand website traffic. Cookies or similar technologies may be used for analytics, site operation, security, and remembering preferences.
How we use information
We use information to respond to requests, assess vehicle eligibility and prepare estimates, provide customer support, administer services you request, operate and secure the website, understand and improve our services, prevent fraud, and comply with legal obligations. If you separately consent to follow-up messages, we may use your contact details for those messages. You can opt out of marketing communications using the unsubscribe instructions in a message or by contacting us.
How we share information
We may share information with service providers that help us host and secure the site, process quote requests and payments, provide analytics, communicate with you, or administer requested services. We may share relevant information with vehicle protection administrators, contract providers, repair facilities, roadside assistance providers, or other parties when needed to provide a service you request or administer a contract. We may also disclose information where required by law, to protect rights and safety, or in connection with a business transfer. We do not sell personal information for monetary consideration. Some privacy laws define “sale” or “sharing” more broadly; where those laws apply, we honor applicable rights and choices.
Cookies and analytics
You can manage cookies through your browser settings. Blocking cookies may affect some website features. Where available, you can use browser controls or Google’s tools to limit Analytics collection. Our website may not respond to every browser “Do Not Track” signal.
Retention and security
We keep information for as long as reasonably needed for the purposes described above, including to respond to you, maintain business records, administer services, resolve disputes, and meet legal obligations. We use reasonable safeguards designed to protect information, but no method of transmission or storage is completely secure.
Your privacy choices
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or limit certain processing. To make a request, contact us through our Contact & Support page. We may need to verify your identity and may retain information where the law allows or requires.
Children’s privacy
Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Third-party sites
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, which we encourage you to review.
Changes and contact
We may update this policy as our practices or legal requirements change. The date below indicates when it was last updated. Questions or privacy requests can be sent through our Contact & Support page.